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CANCELLATION POLICY


Kindly be advised that upon booking an appointment with our studio, a dedicated time slot is exclusively reserved for your convenience. If you wish to cancel your appointment, we request that you provide a notice of cancellation at least 48 hours in advance to avoid any inconvenience.

In the event of a cancellation made less than 48 hours prior to the scheduled appointment, a penalty fee of £50 will be applicable. We sincerely value your understanding of our commitment to maintaining a well-organized schedule for all our valued clients.

To facilitate cancellations or appointment rescheduling, please reach out to us promptly by sending an email to info@ctrl-creative.com or by contacting our office at 07985482764.

We genuinely appreciate your cooperation and adherence to our cancellation policy, and we remain devoted to delivering exceptional service and meeting your needs effectively. 

We appreciate your business.

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